1. Information We Collect
We may collect personal information including, but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Billing information
• Payment details
• Event and session information
• Booking inquiries
• SMS opt-in information
• Communication history

2. How We Use Information
We may use collected information to:

• Provide photography and creative services
• Process bookings and payments
• Deliver galleries, invoices, contracts, and digital products
• Respond to customer inquiries and support requests
• Send scheduling updates and reminders
• Improve website functionality and customer experience
• Conduct internal analytics and performance tracking
• Provide promotional offers and service updates where consent has been provided

3. Online Galleries & Website Use
Grey Matter Photography Incorporated may utilize third-party platforms and online gallery services to deliver photographs, contracts, invoices, booking information, and client communications.

By using our website or accessing client galleries, users acknowledge that certain information may be collected for operational purposes, including:

• Name
• Email address
• Phone number
• IP address
• Download activity
• Favorites selections
• Purchase history
• Gallery access activity

Some galleries may contain password-protected content intended only for authorized individuals. Clients are responsible for sharing gallery access links and passwords appropriately.

Grey Matter Photography Incorporated is not responsible for unauthorized access resulting from clients sharing gallery credentials or download links with third parties.

Website usage information
We may also automatically collect technical information such as:

• IP address
• Browser type
• Device information
• Website activity
• Referral pages
• Cookie and tracking information

4. Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to:

• Improve website performance
• Analyze visitor behavior
• Personalize user experiences
• Support advertising and marketing campaigns
• Track website traffic and engagement

Cookies may collect:

• Browser activity
• Device type
• Navigation behavior
• Time spent on pages
• Website preferences

By continuing to use our website, you consent to the use of cookies and tracking technologies unless disabled through your browser settings. Users may disable cookies through their browser preferences; however, some website features may not function properly.

5. Analytics Disclosure
Grey Matter Photography Incorporated may use third-party analytics services including, but not limited to:

• Google Analytics
• Meta/Facebook Analytics
• CRM reporting systems
• Website hosting analytics tools

These services help us understand:

• Website traffic
• User engagement
• Marketing effectiveness
• Customer interactions

Analytics providers may collect:

• IP addresses
• Browser and device information
• User interactions with advertisements and website content
• Referral sources and activity patterns

This information is generally aggregated and used to improve services and business operations.
6. Marketing & Advertising Tracking Disclosure
We may use marketing and advertising technologies such as:

• Meta/Facebook Pixel
• Google Ads tracking
• Retargeting advertisements
• Email marketing platforms
• Social media advertising audiences

These technologies may track user interactions with our website, advertisements, social media pages, and email communications in order to:

• Deliver relevant advertisements
• Improve marketing campaigns
• Measure advertising performance
• Provide promotional communications

Users may opt out of certain advertising tracking features through browser settings or platform advertising preferences.

7. Data Sharing
Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We may share information only when necessary to:

• Process payments
• Deliver contracted services
• Operate our business systems
• Comply with legal obligations
• Work with trusted vendors or service providers that assist with:
• Gallery hosting
• CRM management
• Scheduling
• Payment processing
• Contracts and invoicing
• Website hosting
• Communication services

All third-party providers are expected to maintain appropriate privacy and security protections.

8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Rights & Choices
You may:

• Request access to your personal information
• Request corrections or updates
• Opt out of marketing communications
• Disable cookies through browser settings
• Opt out of SMS communications at any time

To make a request or ask questions regarding this Privacy Policy, contact: sales@greymatterphoto.com

10. Grey Matter Photography Incorporated Messaging Terms and Conditions
The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services.

You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at sales@greymatterphoto.com.

Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

11. Changes to This Policy
Grey Matter Photography Incorporated reserves the right to modify or update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

12. Contact Information
Grey Matter Photography Incorporated
 Website: Grey Matter Photography Website
 Email: sales@greymatterphoto.com