7. Data Sharing
Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We may share information only when necessary to:

• Process payments
• Deliver contracted services
• Operate our business systems
• Comply with legal obligations
• Work with trusted vendors or service providers that assist with:
• Gallery hosting
• CRM management
• Scheduling
• Payment processing
• Contracts and invoicing
• Website hosting
• Communication services

All third-party providers are expected to maintain appropriate privacy and security protections.

8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Rights & Choices
You may:

• Request access to your personal information
• Request corrections or updates
• Opt out of marketing communications
• Disable cookies through browser settings
• Opt out of SMS communications at any time

Contact Grey Matter Photography INC at (888-318-7427) or (sales@greymatterphoto.com) for HELP or to STOP receiving messages.

To make a request or ask questions regarding this Privacy Policy, contact: sales@greymatterphoto.com

10. Grey Matter Photography Incorporated Messaging Terms and Conditions
The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services. Messages are recurring, and message frequency varies. 

Non-Sharing Clause: Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates. Information sharing to subcontractors in support services, such as customer service providers, is permitted.

Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to (sales@greymatterphoto.com) or (888-318-7427). After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

11. Changes to This Policy
Grey Matter Photography Incorporated reserves the right to modify or update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

12. Contact Information
Grey Matter Photography Incorporated
Website: Grey Matter Photography Website
Email: sales@greymatterphoto.com

1. Information We Collect
We may collect personal information including, but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Billing information
• Payment details
• Event and session information
• Booking inquiries
• SMS opt-in information
• Communication history

2. How We Use Information
We may use collected information to:

• Provide photography and creative services
• Process bookings and payments
• Deliver galleries, invoices, contracts, and digital products
• Respond to customer inquiries and support requests
• Send scheduling updates and reminders
• Improve website functionality and customer experience
• Conduct internal analytics and performance tracking
• Provide promotional offers and service updates where consent has been provided

3. Online Galleries & Website Use
Grey Matter Photography Incorporated may utilize third-party platforms and online gallery services to deliver photographs, contracts, invoices, booking information, and client communications.

By using our website or accessing client galleries, users acknowledge that certain information may be collected for operational purposes, including:

• Name
• Email address
• Phone number
• IP address
• Download activity
• Favorites selections
• Purchase history
• Gallery access activity

Some galleries may contain password-protected content intended only for authorized individuals. Clients are responsible for sharing gallery access links and passwords appropriately.

Grey Matter Photography Incorporated is not responsible for unauthorized access resulting from clients sharing gallery credentials or download links with third parties.

Website usage information: We may also automatically collect technical information such as:

• IP address
• Browser type
• Device information
• Website activity
• Referral pages
• Cookie and tracking information

4. Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to:

• Improve website performance
• Analyze visitor behavior
• Personalize user experiences
• Support advertising and marketing campaigns
• Track website traffic and engagement

Cookies may collect:

• Browser activity
• Device type
• Navigation behavior
• Time spent on pages
• Website preferences

By continuing to use our website, you consent to the use of cookies and tracking technologies unless disabled through your browser settings. Users may disable cookies through their browser preferences; however, some website features may not function properly.

5. Analytics Disclosure
Grey Matter Photography Incorporated may use third-party analytics services including, but not limited to:

• Google Analytics
• Meta/Facebook Analytics
• CRM reporting systems
• Website hosting analytics tools

These services help us understand:

• Website traffic
• User engagement
• Marketing effectiveness
• Customer interactions

Analytics providers may collect:

• IP addresses
• Browser and device information
• User interactions with advertisements and website content
• Referral sources and activity patterns

This information is generally aggregated and used to improve services and business operations.

6. Marketing & Advertising Tracking Disclosure
We may use marketing and advertising technologies such as:
Meta/Facebook Pixel
Google Ads tracking
Retargeting advertisements
Email marketing platforms
Social media advertising audiences

These technologies may track user interactions with our website, advertisements, social media pages, and email communications in order to:
Deliver relevant advertisements
Improve marketing campaigns
Measure advertising performance
Provide promotional communications

Users may opt out of certain advertising tracking features through browser settings or platform advertising preferences.